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Privacy & Security Policy

Last updated: 02-12-2025

This Privacy & Security Policy explains how BareSecret (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from baresecret.com.

BareSecret is operated by:

AAMP INTERNATIONAL L.L.C-FZ (Meydan Free Zone)
Licensed business in Dubai, United Arab Emirates
Trade License: 2529220.01
Registered Office: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates
Contact: support@baresecret.com  | +971 58 520 1835

By using our website, you agree to the terms of this Privacy & Security Policy.

1. Information We Collect

We collect the following types of information:

a) Information you provide to us

  • Name

  • Email address

  • Phone number / WhatsApp number

  • Billing and shipping address

  • Order details, including products purchased

  • Messages you send us (via contact form, email, WhatsApp, social media, etc.)

b) Payment information

When you make a purchase, your payment information (such as card details) is processed by our payment service providers. We do not store your full card number on our servers. We only receive confirmation that the payment was approved or declined.

c) Automatically collected information

When you browse our website, we automatically receive certain information, such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages you visit and time spent on the site

  • Clicks, scrolling, and other usage data

We use cookies and similar technologies to help our website function properly, remember your preferences, and understand how visitors use our store.

d) Account and order history

If you create an account, we store your login email and order history so you can view past purchases and check your order status.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process and deliver your orders

    • Creating and managing your orders

    • Arranging shipping and delivery

    • Sending order confirmations, shipping updates, and related notifications

  • To provide customer support

    • Responding to your questions and requests

    • Handling returns, refunds, and complaints

  • To operate and improve our website

    • Monitoring website performance and security

    • Understanding how customers use our site so we can improve the experience

  • To send you marketing communications (optional)

    • If you sign up to our newsletter or agree to receive marketing, we may send you emails or messages about offers, new arrivals, and skincare tips

    • You can unsubscribe at any time by using the “unsubscribe” link in our emails or by contacting us

  • For legal, security, and fraud-prevention purposes

    • Detecting and preventing fraud or misuse of our services

    • Complying with legal obligations, tax laws, and requests from authorities

3. Legal Basis for Processing (where applicable)

Depending on your location, our legal basis for processing your personal data may include:

  • Performance of a contract – to process your orders and fulfill our agreement with you.

  • Legitimate interests – to operate our website, prevent fraud, and improve our services.

  • Consent – for marketing communications and certain cookies, where required.

4. How We Share Your Information

We do not sell your personal data.

We may share your information with:

  • Service providers who help us operate our business, such as:

    • Website hosting and e-commerce platform

    • Payment processors

    • Courier and logistics partners

    • Email and communication tools

These providers only receive the information necessary to perform their services and are required to protect your data.

  • Authorities or regulators, if required by law or to protect our rights, our customers, or others.

If we ever enter into a business transfer (for example, a merger or acquisition), customer information may be transferred as part of that transaction, in line with privacy laws.

5. Cookies and Similar Technologies

Cookies are small text files stored on your device when you visit our website. We use cookies to:

  • Keep your shopping cart and session active

  • Remember your preferences (such as language or region)

  • Understand how visitors use our website (pages visited, time on site, etc.)

You can control cookies in your browser settings. If you disable cookies, some parts of our website may not function properly (for example, the cart may not remember your items).

6. Data Retention

We keep your personal information only for as long as necessary to:

  • Provide our services to you

  • Fulfill orders and handle returns/refunds

  • Comply with legal and tax obligations

  • Resolve disputes and enforce our agreements

When we no longer need your data, we will delete it or anonymize it in a secure manner.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet or storage system is 100% secure. While we work hard to protect your data, we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request deletion of your data (subject to legal obligations)

  • Object to or restrict certain types of processing

  • Withdraw consent for marketing communications at any time

To exercise your rights, please contact us at support@baresecret.com with your request. We may need to verify your identity before acting on your request.

9. Children’s Privacy

Our website and services are not intended for children under 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. International Transfers

Our website and data may be hosted or processed on servers located outside your country (for example, in the European Union, the United States, or other regions) by our trusted service providers.

By using our website and providing your information, you understand that your data may be transferred and processed in these locations, subject to appropriate safeguards.

11. Changes to This Policy

We may update this Privacy & Security Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions about this Privacy & Security Policy or how we handle your data, please contact us:

BareSecret / AAMP INTERNATIONAL L.L.C-FZ
Email: support@baresecret.com
Phone / WhatsApp: +971 58 520 1835
Address: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates

© 2025 - Bare Secret is Operated by: AAMP INTERNATIONAL LLC-FZ. Trade License: 2529220.01